Welcome to shyglow.shop (hereinafter referred to as “this Website”). We value the privacy and personal information security of every customer. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information. By accessing or using this Website, you signify your agreement to the terms of this Privacy Policy.
I. About Us
shyglow.shop is an online retail website serving the U.S. market, specializing in the sale of floor lamps and home lighting products. Due to changes in market conditions, rising operating costs, and sustained long-term financial losses, the company has decided to liquidate its existing inventory at a loss and gradually scale down its business operations. During this liquidation period, we will continue to protect customer privacy in accordance with applicable laws and regulations, and we will continue to fulfill our relevant service obligations.
II. Information We Collect
To process orders and provide customer service, we may collect the following information:
- Information You Voluntarily Provide
Name
Shipping Address
Billing Address
Phone Number
Email Address
Payment Information
Customer inquiries and communication records - Automatically Collected Information
When you visit this Website, we may automatically collect:
IP Address
Browser Type
Device Information
Access Times
Browsing History
Cookies and related technical data
III. How We Use Information
The information we collect will be used to:
Process and fulfill orders
Provide customer support services
Send order confirmations and shipping notifications
Prevent fraud and ensure transaction security
Improve website functionality and user experience
Comply with legal and regulatory requirements
IV. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share necessary information with third parties under the following circumstances:
Shipping and delivery service providers
Payment processing institutions
Website operations and technical service providers
Government agencies or law enforcement bodies as required by law or regulation
All partners are permitted to use your information only to the extent necessary to perform the relevant services.
V. Cookie Technology
This Website may use Cookies and similar technologies to:
Remember your shopping preferences
Save shopping cart information
Analyze website traffic and usage patterns
Improve website operational efficiency
You can manage or disable Cookies through your browser settings; however, doing so may affect the functionality of certain parts of the Website. VI. Data Security
We implement reasonable technical and administrative measures to protect your personal information, including but not limited to:
Encrypted data transmission
Secure server storage
Access controls
Regular security audits
Although we strive to protect your information, no method of internet transmission can guarantee absolute security.
VII. Your Privacy Rights
Subject to applicable laws, you may have the following rights:
Accessing your personal information
Correcting inaccurate information
Deleting eligible personal information
Restricting or objecting to certain data processing activities
Obtaining a copy of your personal data
To exercise these rights, please contact us using the contact details provided in this policy.
VIII. Data Retention Period
We will retain your information for a reasonable period necessary to fulfill orders, comply with legal obligations, and resolve disputes. For information that is no longer required, we will delete or anonymize it in accordance with applicable legal requirements.
IX. Third-Party Websites
This website may contain links to third-party websites. We assume no responsibility for the privacy policies or content of third-party websites; we recommend that you review their respective policies before providing any personal information.
X. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will become effective immediately upon being posted on this page. We recommend that you check this page periodically to stay informed about our latest privacy protection measures.
Thank you for your support and trust in shyglow.shop during this clearance sale period. Even during this phase of business restructuring and inventory clearance, we remain committed to diligently protecting the security of your personal information and continuing to provide necessary service support to our customers.